Branching Out - the "Tradies' Mates" Instrat Insurance Brokers

4 Jul 2016

Instrat Insurance Brokers was acquired by Arthur J. Gallagher in December 2014 and is marketed under the imar (insurance markets and rewards) and brands.

The branch is located in Clayton North, Victoria, about 20km south east of Melbourne, and we took 5 with branch Manager Luke Prior to find out all about the business.

Size of team: There are 52 of us here, split into 5 teams which look after new business; our large tradesman and builder clients, small tradesman and builder clients; commercial clients; and SME businesses. We’ve got a great mix of people in our Branch: a lot of up-and-coming young brokers, but there are others with a lot of experience and expertise, too.

Specialties: We specialise in providing insurance solutions for tradies and builders along with SME Clients. We have thousands of trade clients on our books. We also offer general insurance for commercial and SME clients and work hard to turn these smaller Commercial and Trades clients into our next large account.

We market specifically to our targeted Trades and SME markets, particularly through our GoGetInsurance and imar brands. We have specialist facilities in place for our Trades Clients which provides our clients with a superior public liability, income protection and tools cover at very competitive pricing and our clients can complete the process quickly and easily with no paperwork. We are “The Tradies' Mate”. We also have specialist facilities for Martial Art Schools, Tree Loppers and have much expertise and experience looking after Builders.

What’s the best aspect of working at your branch?

We have a fantastic culture that has been built through success, the business has been incredibly successful in the past few years – growing at a rate of 10% per year. We work as a team and the success that we have achieved has only been possible by the great team that we have in our Branch.

We do work hard, but we also do what we can to have fun in the workplace, to celebrate our successes together and to socialise whenever we can. Everybody here buys into the ethos of the business and that makes it such a good place to work.